Before this mobile app, St. Jude patients and their families were given a printed schedule to navigate their day. Our St. Jude app is just the first step in taking their patient experience from paper to pixel.
Schnucks needed to find ways to foster and build relationships that drove incremental revenue streams with existing and future customers. To meet the challenge of better engagement and customer delight, our team crafted an innovative loyalty mobile app experience.
Refocused digital strategy around business-led objectives
Performed an omni-channel strategy and roadmap.
Conducted loyalty partner assessment and strategy.
Re-implemented branded mobile app (iOS & Android).
Designed a new consumer-facing mobile UX.
Creating next-gen digital signage ecosystem
Jersey Mike’s wanted to revolutionize their stores by creating an experience that embodied their culture, meeting their customers at their mindset. Whether it a Grab & Go, Stay & Savor, or catering, we created helped them create a state-of-the-art digital experience that was frictionless, fast to meet the evolving needs of their customer and sell more subs.
Competitive analysis and benchmark
Journey maps & persona/mindset diagramming
Designed a new consumer-facing mobile UX
Designed a new point of sale (PoS) experience
Native iOS and Android application development
API and back-end service architecture
Wegmans approaches every decision or business challenge with the customer top of mind. Wegmans wanted to take their service offerings to the next level by offering a suite of personalized capabilities that helped increase operational efficiencies. Wegmans needed a partner that could develop a solution that could simplify the grocery experience and increase customer satisfaction.
Defined core customer trends/personas
Built an omni-channel roadmap strategy
Native Android and iOS application development
Back-end service development (.NET)
Integration into Adobe Marketing Cloud
Built new “Grab and Go” apps (Wegmans2Go)